Q1: Are you trading company or manufacturer?
A: We are manufacturer. Now we have four factories and they located in Longxi, Gansu Province; Xiangtan, Hunan Province; Jinzhou, Liaoning Province; and Xinxiang, Henan Province. With an annual production capacity of 100,000 tons, we cordially invite you to visit our factory.
Q2: Do you offer samples?
A: Absolutely, we are happy to provide samples upon request. Once we receive your inquiry, we will promptly arrange to send samples to you.
Q3: What are the payment terms?
A: Typically, our payment terms are 30% TT in advance, with the remaining 70% TT against the BL copy. We also accept LC at sight.
Q4: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 100 kilogram.
Q5: Can you customize our bags or print our logo on them?
A: Absolutely, we welcome and accept OEM requests!
Q6: How long does delivery take?
A: The standard delivery period is 15-30 days.
For hazardous materials and goods requiring export licenses from the Chinese government, a longer preparation time is needed, with delivery times ranging from 45-60 days.
Q7: How to ensure the safety of powder transportation?
A: Don't worry. We provide packaging that complies with international transportation safety regulations based on the physicochemical properties of the product, and ensures safety during transportation by passing Chinese customs inspections.
Q8: How can I track my shipment after payment?
A: Rest assured, we will keep you updated on your shipment. Details including packing, tracking number, loading photos, and shipping documents will be sent to your email promptly.